MODULE 4: HOW TO MEASURE THE ACCESSIBILITY OF THE TOURISM ENVIRONMENT
(total : 13h) |
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Learning Outcomes | Duration (h) | Plan (F2F, e-learning) | ||
Topics/Contents | Activities/tasks for trainees | Learning Resources | ||
1. Identify an accessible product/service | 3/1
(Face-to-face/e-learning) |
How should be provided a welcoming environment and services that are appropriate to all those who may wish to visit and enjoy the offer. | Explain how to carry out an accessibility checks or “audit”.
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Examples, case histories, youtube videos. |
2. Evaluate the accessibility of a product or service | 2/1
(Face-to-face/e-learning) |
Criteria to evaluate a product or service. | Explain functional/technical requirements for an accessible product or service. Show examples of tools used to evaluate a product or service. | Examples, case histories, youtube videos. |
3. Measure and describe and photograph key accessibility features and barriers, using appropriate tools and methods | 3
(Face-to-face/e-learning) |
How to verify an accessible product or service. | Explain functional/technical requirements for an accessible built environment and tourism infrastructures. | Examples, case histories, youtube videos.
https://www.ted.com/talks/elise_roy_when_we_design_for_disability_we_all_benefit. |
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2
(Face-to-face) |
How to verify an accessible product or service. | Explain different approach for different types of users:
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Examples, case histories, youtube videos.
https://www.visitbritain.org/business-advice/make-your-business-accessible
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